Last Updated: June 6, 2023

This Privacy and Security Policy describes how we collect, use, process, and disclose your information, including personal information, in conjunction with your access to and use of I’ll Pump You Up’s website, subscription services, and/or mobile applications. Please be assured that we will never give, sell, or rent your personal information or specific account activity to anyone for any reason except as required by law.

We may change or add to this Privacy & Security Policy, so we encourage you to review it periodically.

When this Privacy & Security Policy mentions “I’ll Pump You Up,” “we,” “us,” or “our,” it refers to I’ll Pump You Up, which is the company that is responsible for your information under this Privacy & Security Policy.

I’ll Pump You Up is located in the United States. Information collected on our website and applications is stored in the United States; therefore, your information may become subject to U.S. law. By using the I’ll Pump You Up platform(s), you consent to the transfer of your data overseas and across borders, and from your country or jurisdiction to other countries or jurisdictions around the world. The laws governing data in your home country may differ from those in the countries to which data is transferred. By accessing and using our website and mobile applications, you consent to the transfer of your data in this manner.

1. INFORMATION WE COLLECT

We ask for and collect the following personal information about you when you use I’ll Pump You Up’s website or mobile applications, which is necessary for the performance of a contract between you and us (for example, placing an order or enrolling in a subscription program) and to allow us to comply with various legal obligations. Without this information, we may not be able to provide you with all of the requested services.

  • Account Information. When you sign up for an I’ll Pump You Up account via our website or mobile applications (collectively known as your “I’ll Pump You Up Account”), we require certain information such as your first and last name, e-mail address, username, and password. If you choose to register by using a third-party account (such as your Google account), please see “Information We Collect from Third Parties” below. You may also provide optional information as part of your I’ll Pump You Up profile, including additional contact information, location, etc.
  • Order Information. When you place an order on our website or sign up for a subscription service, we may request that you provide additional information such as your billing and shipping addresses and phone numbers.
  • Payment Information. To facilitate the processing of payments on our website, we require you to provide your credit card number, expiration date and security code.
  • Communications with I’ll Pump You Up. When you communicate with I’ll Pump You Up via our website or mobile applications, we collect information about your communication and any information you choose to provide.
  • Essential Cookies. Certain tags or cookies are necessary in order for I’ll Pump You Up’s platforms to operate correctly. These essential cookies are further described in our Cookies Policy.

Information You Choose To Provide To Us.

You may choose to provide us with additional personal information in order to obtain a better user experience when using the I’ll Pump You Up platform(s). This additional information will be processed based on your consent or I’ll Pump You Up’s legitimate interests, as specified below:

  • Additional Profile Information. You may choose to provide additional information as part of your I’ll Pump You Up profile, such as gender, first and last name, preferred language, personal description, photographs, videos, health statistics, health goals, forum posts, etc. This information, if you choose to provide it, will be part of your public profile page and will be publicly visible to others. I’ll Pump You Up processes this information based on your consent; however, I’ll Pump You Up also processes your I’ll Pump You Up Account username based on its legitimate interest in preserving and maintaining forum threads and posts that comply with I’ll Pump You Up’s Forum Rules.
  • Other Information. You may otherwise choose to provide us information when you fill in a form, conduct a search, update or add information to your I’ll Pump You Up Account or profile, respond to surveys, post to community forums or on product reviews, participate in promotions, or use other features on the I’ll Pump You Up platform(s). This information is processed based on your consent.

Information We Get From Your Use of Our Platform(s) and Services

When you use I’ll Pump You Up’s platform(s), we automatically collect information, including personal information, about the services you use and how you use them, such as information about how you use or interact with our website and mobile applications, view or interact with our ads and content, and information about your computer or mobile device. This information may include:

  • Usage Information. We collect information about your interactions with our website and mobile applications such as the pages or content you view, your searches, and other actions on I’ll Pump You Up’s Platform.
  • Device Information. We automatically collect device information when you access our website or mobile applications, even if you have not created an I’ll Pump You Up account or logged in. That information includes, among other things: your IP address, operating system version, device type, system and performance information, and browser type. Additionally, certain services include a unique application number. This number and information about your installation may be sent to I’ll Pump You Up when you install or uninstall a certain service or when a service periodically contacts our servers, such as for updates.
  • Log Data. Like most websites today, our web servers keep log files that record data each time a device accesses those servers. The log files contain data about the nature of each access, including IP addresses, internet service providers, files viewed on our website, operating system versions, device type, and timestamps.
  • Local Storage. I’ll Pump You Up may collect and store information – including personal information – locally on your device using mechanisms such as browser web storage and application data caches.
  • Location Information. When you use our services, we may collect information about your precise or approximate location as determined through data such as your IP address or mobile device’s GPS to offer you an improved user experience for things such as personalized content, language preferences, advertising, or search results. Most mobile devices allow you to control or disable the use of location services. Most likely, these controls are located in the device’s settings menu; however, if you have questions about how to disable your device’s location services, we recommend you contact your mobile service carrier or your device manufacturer. I’ll Pump You Up may also collect this information even when you are not using our apps if this connection is enabled through your settings or device permissions.
  • Payment Transaction Information. I’ll Pump You Up, or its third-party agents, collects information related to your payment transactions through our website or mobile applications, including the payment instrument used, date and time, payment amount, payment instrument expiration date, and billing postcode; your address; and other related transaction details. This information is necessary for the adequate performance of the contract between you and I’ll Pump You Up for the provision of payment services.

Information We Collect From Third Parties

I’ll Pump You Up, or its third-party agents, may collect information, including personal information, that others provide about you when they use I’ll Pump You Up’s platform(s), or obtain information from other sources and combine that with information we collect through I’ll Pump You Up’s platform(s). We do not control, supervise, or respond to how the third parties providing your information process your personal data, and any information request regarding the disclosure of your personal information to us should be directed to such third parties.

Third-party Services. If you link, connect, or log in to your I’ll Pump You Up account (desktop or mobile) with a third-party service (e.g., Google), the third-party service may send us information such as your registration and profile information from that service. This information varies and is dependent on the privacy policies or settings for those accounts.

Advertising Partners. Online advertisers or third parties may share information with us to measure, report on, or improve the performance of ads on the I’ll Pump You Up Platforms, or to determine what kinds of ads to show you on or off the I’ll Pump You Up Platforms. You can adjust whether we receive information from our advertising partners in your Privacy Settings located in our website footer or mobile application settings.

Other Sources. To the extent permitted by applicable law, we may receive additional information about you, such as demographic data or fraud detection information, from third-party service providers and/or partners, and combine it with information we have about you. For example, we may receive fraud warnings from service providers for fraud prevention and risk assessment efforts. Additionally, we may receive information about you and your activities on and off the I’ll Pump You Up Platform(s) through partnerships, or about your experiences and interactions from our partner advertising networks.

2. HOW WE USE INFORMATION WE COLLECT

I’ll Pump You Up (or our third-party agents) uses, stores, and processes information, including personal information, about you to provide, understand, improve, and develop I’ll Pump You Up’s platform(s), create and maintain a secure environment, and comply with our various legal obligations. Once again, please be assured that we will never give, sell, or rent your personal information or specific account activity to anyone for any reason except as required by law

Provide, Improve and Develop I’ll Pump You Up’s Platform(s) And Services

We use the information we collect to provide, improve, and develop I’ll Pump You Up’s platform(s) by:

  • Enabling you to access and use I’ll Pump You Up’s platform(s) (e.g., website and mobile apps).
  • Operating, protecting, improving, and optimizing I’ll Pump You Up’s platform(s), services, and experience, such as by performing analytics and conducting research, part of which may include contacting you via the contact information you have provided to us.
  • Offering you a personalized experience by, among other things, ranking search results or showing customized ads based on your searches and preferences.
  • Contacting you via the contact information you have provided to us regarding order information, subscription status, or other I’ll Pump You Up account related questions or support.
  • Enabling you to access and use our payment services (e.g., PayPal, Amazon Pay, etc.) to place orders or sign up for subscriptions.
  • Providing customer service via convenient avenues, such as chat.
  • Sending you service or support messages.

Create and Maintain a Secure Environment

We use the information we collect to ensure I’ll Pump You Up’s platform(s) are secure by, for example:

  • Detecting and preventing fraud, spam, abuse, security incidents, and other harmful activities.
  • Conducting investigations and risk assessments.
  • Verifying or authenticating information or identifications provided by you.
  • Conducting checks against databases and other information sources.
  • Complying with our legal obligations.
  • Resolving disputes with any of our users and enforcing our agreements with third parties.
  • Enforcing our other policies, such as our Terms of Use, and various other policies.

Provide a Personalized Experience and Improve Our Advertising and Marketing

We use the information we collect to provide a custom user-experience through things such as:

  • Sending promotional messages, marketing, advertising, and other information that may be of interest to you, unless you indicate a preference to opt-out of receiving these communications (you can opt-out of marketing communications at any time by clicking on the “unsubscribe” link in such e-mails).
  • Personalizing, measuring, and improving advertising to be more tailored to your interests in products, training programs, content type, etc.
  • Administering referral programs, rewards, surveys, sweepstakes, contests, or other promotional activities or events sponsored or managed by I’ll Pump You Up or its third-party business partners.

3. HOW WE SHARE INFORMATION WE COLLECT

We work with various third-party partners who help us provide and improve our products and services. We don’t sell any of your information to anyone, and we never will. We also impose strict restrictions on how our partners can use and disclose the data we provide. We have summarized how we share the information we collect below.

With Your Consent

We may share your information at your direction or as described at the time of sharing, such as when you authorize a third-party application or website to access your I’ll Pump You Up account.

Profiles and Other Public Information

Some of I’ll Pump You Up’s platform(s) (e.g., I’ll Pump You Up Forums) let you publish information, including personal information, which is visible to the general public. For example:

  • Parts of your profile page, such as your first and last name, your username, your description, your fitness statistics (e.g., weight), fitness goals, current training programs, public photographs, and city (if provided) are publicly visible to others.
  • If you submit content in I’ll Pump You Up’s public forums; on social media posts, product reviews, other users’ accounts; or use similar features on I’ll Pump You Up’s platform(s), that content is publicly visible.

Information you share publicly on I’ll Pump You Up’s platform(s) may be indexed through third-party search engines. If you change your settings or delete public-facing content, these search engines may not update their databases. We do not control the practices of third-party search engines, and they may use caches containing your outdated information.

Compliance With Laws, Responding to Legal Requests, Preventing Harm, And Protection Of I’ll Pump You Up’s Rights

I’ll Pump You Up may disclose your information, including personal information, to courts, law enforcement, or governmental authorities, or authorized third parties, if and to the extent we are required or permitted to do so by law or if such disclosure is reasonably necessary to: (i) comply with our legal obligations; (ii) comply with legal process and to respond to claims or demands asserted against I’ll Pump You Up; (iii) respond to verified requests relating to a criminal investigation or alleged or suspected illegal activity or any other activity that may expose us, you, or any other of our users to legal liability; (iv) to enforce and administer our Terms of Use or other agreements; (v) protect the rights, property, or personal safety of I’ll Pump You Up, its employees, or members of the public.

Service Providers

I’ll Pump You Up uses a variety of third-party service providers to help us provide services related to the I’ll Pump You Up platform(s) and our services. Service providers may be located inside or outside of the European Economic Area (“EEA”). For example, services providers may help us: (i) conduct fraud prevention and risk assessments; (ii) perform product development, maintenance, and debugging; (iii) provide customer service, advertising, payment, and transactional services; (iv) help us track website analytics, such as conversion and traffic metrics; and (v) verify information against public databases.

I’ll Pump You Up may need to share your information, including personal information, in order to ensure the adequate performance of our contract with you (e.g., name and billing address to complete a transaction and ship your order).
We enter into confidentiality and data processing terms with third-party service providers to ensure they comply with high levels of confidentiality and best practices in privacy and security standards.

Aggregated Data, Analytics, and Advertising Partners

I’ll Pump You Up may share aggregated information (i.e., information about our users that we combine so that it no longer identifies or references an individual user) and other anonymized information for regulatory compliance, industry and market analysis, demographic profiling, marketing and advertising, and other business purposes. We also provide aggregated statistics and insights that help our vendors and partners understand how people are engaging with their content, listings, products, and other content on the I’ll Pump You Up platform(s).

I’ll Pump You Up also provides advertisers and product vendors with reports about the kinds of people seeing their ads and how their ads are performing on I’ll Pump You Up’s platform(s); however, we do not share information that personally identifies you (e.g., information such as your name or e-mail address that by itself can be used to contact you or identifies who you are) unless you give us permission. For example, we provide general demographic and interest information to advertisers and/or product vendors (e.g., that an ad or product campaign was seen by a male between the ages of 25 and 34 who lives in Germany and likes gainer protein powders) to help them better understand their audience, including their preferences and wants.

Social Media Platform(s)

Where permissible according to applicable law (and in accordance with your privacy settings), I’ll Pump You Up may use certain limited personal information about you, such as your e-mail address, to hash it and to share it with social media platform(s), such as Facebook or Google, to generate leads, drive traffic to our platform(s), or otherwise promote our products and services or I’ll Pump You Up’s platform(s). These processing activities are based on our legitimate interest in undertaking marketing activities to offer you products or services that may be of interest to you. The social media platform(s) with which we may share your data are not controlled or supervised by I’ll Pump You Up; therefore, any questions regarding how your social media platform service provider processes your personal data should be directed to such provider.

If you are within the EEA, please note that you may, at any time, opt-out of this data processing by unchecking “Social Media and Advertising” cookies in your Cookie Settings.

Linked Third-Party Accounts

You may link your I’ll Pump You Up account with your account at some third-party social networking services, such as Facebook. When you create this link, the limited information you provide to us from the linking of your accounts may be stored, processed, and transmitted by I’ll Pump You Up. The publication and display of information that you provide to I’ll Pump You Up through this linkage is subject to your privacy settings and authorizations on the I’ll Pump You Up platform(s) and the third-party website. We only collect your information from linked third-party accounts to the extent necessary to ensure the adequate performance of our contract with you, or to ensure that we comply with applicable laws, or with your consent.

4. THIRD-PARTY PARTNERS & INTEGRATIONS

The I’ll Pump You Up platform(s) may contain links to third-party websites or services, such as third-party integrations or third-party branded services. I’ll Pump You Up does not own or control any of these third-party partners and when you interact with them, you may be providing information directly to the third-party providers, I’ll Pump You Up, or both. These third-party providers will have their own rules about the collection, use, and disclosure of information. We encourage you to review the privacy policies of the other websites you visit.

5. SECURITY

We are continuously implementing and updating administrative, technical, and physical security measures to help protect your information against unauthorized access, loss, destruction, or alteration. Some of the safeguards we use to protect your information include firewalls and data encryption; compliance certifications (e.g., annual re-certification of compliance with Payment Card Industry’s Data Security Standards); information access control; and thorough security and breach response policies and procedures. In the event of any actual or suspected unauthorized use of your I’ll Pump You Up account, please contact us following the instructions in the “Contact Us” section

Shopping Cart Security: We employ powerful encryption technology up to 4096 bits and Transport Layer Security (TLS, the more secure successor of SSL) in all areas of the site without exception. The information is encrypted on your computer, sent through the Internet as encrypted code, and decoded on I’ll PumpYouUp.com’s secure server. You will notice the LOCK or KEY in your browser, indicating that the transaction is being done over a secure server.

Secure browser lock icon on illpumpyouup.com
Our TLS certification is with the world’s largest Certificate Authority, Let’s Encrypt provides the highest assurance of trust to all its customers. Let’s Encrypt maintains compliance with WebTrust, a comprehensive third-party auditing process which signifies that Let’s Encrypt meets the highest standards for issuing and managing digital certificates. Let’s Encrypt also leverages the best possible physical infrastructure and network security to maintain user accounts and certificate data. Their state of the art cloud distributions are fully redundant with network operations centers that meet stringent WebTrust standards for physical and network access control.

letsencrypt logo

When you place an online order, our secure order form requests contact, billing, and financial information such as name, email address, credit card number and billing address. Your contact information is needed to verify that your card information matches your contact information as well as in case we need to get in touch with you should we have questions regarding your order or should we need to notify you of the status of your order. Your credit card information is collected directly by our payment processors and never touches any of our servers or network infrastructure. The credit card information our payment processor collects is used ONLY to bill you for products you purchase.

Your credit card never touches our servers.

6. ACCOUNT DATA RETENTION

If you hold an account with I’ll Pump You Up, we do not delete the data in your account, unless we receive a request from you to do so. You are responsible for the control and time periods for which you retain this data. There are controls in your account where you can delete data. Otherwise, we keep information only so long as we need it to provide the I’ll Pump You Up Platforms to you and fulfill the purposes described in this Policy, including our Terms of Use. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we’ll either remove it from our systems or depersonalize it so that we can’t identify you.

7. SAFETY OF MINORS

Use of I’ll Pump You Up’s platform(s) is not intended for and may not be used by individuals under the age of 13 located in the United States or under the age of 16 if located outside of the United States (or under a lower age if permitted by the laws of their residence). I’ll Pump You Up does not knowingly collect personal data from minors or allow them to register accounts. If it comes to our attention that we have collected personal data from a minor, we may delete this information without notice. If you have reason to believe this has occurred, please contact our Customer Service department.

8. YOUR OPTIONS

I’ll Pump You Up acknowledges your right to access your personal data. Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we must keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.

You can always update your information in your I’ll Pump You Up account or profile.
We may reject requests that are unreasonably repetitive, require disproportionate technical effort (e.g., developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup systems). Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort.

We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.

9. SMS MESSAGING

At I’ll Pump You Up, we value your privacy and are committed to protecting your personal information. This SMS Privacy Policy (“Policy”) explains how we collect, use, disclose, and safeguard the personal information we obtain through the I’ll Pump You Up SMS service (the “Service”). By subscribing to or using the Service, you consent to the practices described in this Policy. If you do not agree to this Policy, please refrain from using the Service.

Information We Collect

9.1 Personal Information: When you subscribe to the Service, we may collect personal information, including but not limited to your mobile phone number and browsing history on our site including abandoned carts via a website plugin.

9.2 Consent: By subscribing to the Service, you provide your consent to receive SMS messages from “I’ll Pump You Up” and agree to the collection and use of your personal information for the purposes outlined in this Policy.

Use of Information

9.3 Service Delivery: We use the personal information collected to deliver SMS messages containing health, fitness, and wellness-related information, tips, promotions, updates, and other content related to “I’ll Pump You Up, your use of the website, any abandoned carts, pending orders or completed orders.

9.4 Communication: We may use your personal information to communicate with you, respond to your inquiries, provide customer support, and send you important updates or administrative messages related to the Service.

9.5 Aggregated Data: We may aggregate and anonymize the personal information collected from the Service to analyze trends, improve our services, and develop new features.

Disclosure of Information

9.6 Third-Party Service Providers: We may disclose your personal information to trusted third-party service providers who assist us in operating, managing, and improving the Service. These third-party providers are contractually obligated to keep your information confidential and secure and are prohibited from using it for any other purpose.

9.7 Legal Requirements: We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a subpoena, court order, or government investigation.

9.8 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via SMS or other prominent notice on our website in the event of such a transfer.

Data Security

9.9 Security Measures: We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9.10 Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

Children’s Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected personal information from a child under 18, please contact us immediately, and we will take appropriate measures to delete the information.

Updates to this Policy

We may update this Policy from time to time. We will notify you of any changes by sending an SMS message to the mobile number you provided or by posting the updated Policy on our website. It is your responsibility to review this Policy periodically for any changes. Your continued use of the Service following the posting of changes constitutes your acceptance of such changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at [email protected].

10. RESIDENTS OF CALIFORNIA

The California Consumer Privacy Act (“CCPA”) requires us to disclose categories of personal data we collect and how we use it, the categories of sources from whom we collect personal data, and the third parties with whom we share it, which we have explained above.

In the prior twelve months, we have collected personal data from you, your devices, our partners, third parties, and from categories of sources otherwise described in this Privacy & Security Policy.

California residents also have the option to exercise the following rights under California law. California residents may exercise these rights by utilizing our online contact pages. In order to verify any request, you may need to log in to your account or respond to an email verification request.

Right To Know And Access Your Personal Information.

You may submit a verifiable request for information regarding the: (a) categories of personal data we collect, use, or share; (b) purposes for which categories of personal data are collected or used by I’ll Pump You Up; (c) categories of sources from which we collect personal data; and (d) specific pieces of personal data we have collected about you.

Right to Equal Service.

I’ll Pump You Up will not discriminate against you if you exercise your privacy rights.

Right to Delete Your Personal Information.

You may submit a verifiable request to close your account and we will delete personal data about you that we have collected. Please note that if you request the erasure of your personal information:

  • We may retain some of your personal information as necessary for our legitimate business interests, such as fraud detection and prevention and enhancing safety.
  • We may retain and use your personal information to the extent necessary to comply with our legal obligations. For example, I’ll Pump You Up may keep some of your information for tax, legal, and auditing obligations.
  • We may retain and use your username associated with forum threads unless your username contains personally identifiable information (i.e., first and last name) based on our legitimate interest in ensuring the ongoing management of its business and maintaining an acceptable and uninterrupted experience for other forum users. I’ll Pump You Up will erase the account associated with such posts, such that the profile associated with the username is blank/anonymous in the event another user clicks on the username; however, the username will remain associated with any certain post or reply.
  • Information you have shared with others (e.g., product reviews, forum postings) may continue to be publicly visible on the I’ll Pump You Up platform, even after your account is deleted. However, the attribution of such information to you will be removed. Additionally, some copies of your information (e.g., log records) may remain in our database but are disassociated from personal identifiers.
  • Because we maintain the I’ll Pump You Up platform(s) to protect from accidental or malicious loss and destruction, residual copies of your personal information may not be removed from our backup systems for a limited period of time.

Right to Request That Your Personal Information Not Be Sold.

You may submit a verifiable request to a business that such business does not sell your personal data. I’ll Pump You Up does not sell the personal data of our users or customers.

10. CUSTOMERS LOCATED IN THE EEA

Notwithstanding the above, customers located in the EEA may exercise any of the rights described in this section by utilizing our online contact pages. Please note that we may ask you to verify your identity before taking further action on your request.

Managing Your Information

You may access and update some of your information, including personal information, through your I’ll Pump You Up account settings. If you have chosen to connect your I’ll Pump You Up account to a third-party application, such as Google, you can change your settings and remove permission for the app by changing your account settings. You are responsible for keeping your personal information up-to-date.

Rectification of Inaccurate or Incomplete Information

You have the right to ask us to correct inaccurate or incomplete personal information concerning you (and which you cannot update yourself within your I’ll Pump You Up account).

Data Access And Portability

In some jurisdictions, applicable law may entitle you to request copies of your personal information held by us. You may also be entitled to request copies of personal information that you have provided to us in a structured, commonly used, and machine-readable format, and/or request us to transmit this information to another service provider (where technically feasible).

Data Retention and Erasure

We generally retain your personal information for as long as is necessary for the performance of the contract between you and us and to comply with our legal obligations. If you no longer want us to use your information to provide the I’ll Pump You Up platform(s) to you, and subject to I’ll Pump You Up’s legitimate interest exceptions, you can request that we erase your personal information and close your I’ll Pump You Up account. Please note that if you request the erasure of your personal information:

  • We may retain some of your personal information as necessary for our legitimate business interests, such as fraud detection and prevention and enhancing safety.
  • We may retain and use your personal information to the extent necessary to comply with our legal obligations. For example, I’ll Pump You Up may keep some of your information for tax, legal, and auditing obligations.
  • Information you have shared with others (e.g., product reviews, forum postings) may continue to be publicly visible on the I’ll Pump You Up platform, even after your account is deleted. However, the attribution of such information to you will be removed. Additionally, some copies of your information (e.g., log records) may remain in our database but are disassociated from personal identifiers.
  • Because we maintain the I’ll Pump You Up platform(s) to protect from accidental or malicious loss and destruction, residual copies of your personal information may not be removed from our backup systems for a limited period of time.

Withdrawing Consent And Restriction Of Processing

Where you have provided your consent to the processing of your personal information by I’ll Pump You Up, you may withdraw your consent at any time by changing your account settings, Cookie Settings, or by sending a communication to I’ll Pump You Up specifying which consent you are withdrawing. Please note that the withdrawal of your consent does not affect the lawfulness of any processing activities based on such consent before its withdrawal. Additionally, in some jurisdictions, applicable law may give you the right to limit the ways in which we use your personal information, in particular, where (i) you contest the accuracy of your personal information; (ii) the processing is unlawful and you oppose the erasure of your personal information; (iii) we no longer need your personal information for the purposes of the processing, but you require the information for the establishment, exercise, or defense of legal claims; or (iv) you have objected to the processing pursuant to Section 10 and pending the verification, whether the legitimate grounds of I’ll Pump You Up override your own.

Objection To Processing

In some jurisdictions, applicable law may entitle you to require I’ll Pump You Up not to process your personal information for certain specific purposes (including profiling) where such processing is based on legitimate interest. If you object to such processing, I’ll Pump You Up will no longer process your personal information for these purposes unless we can demonstrate compelling legitimate grounds for such processing or such processing is required for the establishment, exercise, or defense of legal claim(s).

Where your personal information is processed for direct marketing purposes, you may, at any time, ask I’ll Pump You Up to cease processing your data for these direct marketing purposes by updating your Cookie Settings or utilizing our online webform for GDPR Rights Requests.

Adjusting Your Cookie Preferences

For customers located in the EEA, you may adjust your Cookie Settings at any time by taking the following actions:

  • If you are accessing our site via a desktop browser, you can adjust your Cookie Settings by clicking the “Cookie Settings” link in the site footer below.
  • If you are accessing our site via a mobile app or using any of I’ll Pump You Up’s various mobile applications, you may access and adjust your Cookie Settings in the “Settings” menu in the mobile application.

One important note is that if you do go this route, this might adversely impact your ability to use our services effectively. Enabling cookies ensures a smoother experience when you use our site or mobile apps. For more information about the cookies we collect and management of your cookie preferences, visit our Cookies Policy.

Complaints

You have the right to lodge complaints about the data processing activities carried out by I’ll Pump You Up before the competent data protection authorities in your country.

I’ll Pump You Up And The EU-US Privacy Shield

I’ll Pump You Up complies with the EU–US Privacy Shield Framework for personal information transferred to the United States from users in the EU. Under the Framework, I’ll Pump You Up is subject to the Federal Trade Commission’s enforcement powers.

I’ll Pump You Up complies with the EU–US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries. I’ll Pump You Up has certified that it adheres to the Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement and Liability. If there is any conflict between the policies in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern.

In compliance with the EU–US Privacy Shield Principles, I’ll Pump You Up commits to resolve complaints about your privacy and our collection or use of your personal information. European Union individuals with inquiries or complaints regarding this privacy policy should first contact I’ll Pump You Up.

I’ll Pump You Up has further committed to refer unresolved privacy complaints under the EU-US Privacy Shield Principles to BBB EU Privacy Shield, a non-profit alternative dispute resolution provider located in the United States and operated by the Council of Better Business Bureaus.

11. CHANGES TO THIS PRIVACY POLICY

I’ll Pump You Up reserves the right to modify this Privacy Policy at any time in accordance with this provision. If we make changes to this Privacy Policy, we will post the revised Privacy Policy on the I’ll Pump You Up platform(s) and update the “Last Updated” date at the top of this Privacy Policy. If the changes are significant, we may also provide you with notice of the modification by e-mail or get your consent, as required by law. If you disagree with the revised Privacy Policy, you may cancel your I’ll Pump You Up account. If you do not cancel your account before the date the revised Privacy Policy becomes effective, your continued access or use of the I’ll Pump You Up platform(s) will constitute acceptance of the revised Privacy Policy.

12. CONTACT US

If you have questions about this Privacy Policy or I’ll Pump You Up’s information handling practices, you may contact us at our website contact page.